General

ShipHero shall provide the following standard customer support to Merchants (also referenced as Customer): (a) General Support. Customer shall have access to ShipHero’s FAQs and...

Our warehouses observe best practices and standard insurance coverage. However, please see our terms and conditions for details, we recommend...

Though we would love to meet you in person, our warehouses are extremely busy and we cannot arrange for visits...

Yes – ShipHero does accept inventory transfers from other fulfillment centers. Please follow the below instructions: Schedule an onboarding call...

Products that require Lots & Expiration tracking are the following: Any type of food product Vitamins or Supplements Pharmaceuticals or...