• Storage Report

    The storage report gives you insight into how much inventory you currently have in the warehouse, how long it’s been there, and how much inventory you need to sell to avoid storage charges. The top of the report gives you quick data points: Total Unique Skus: Quantity of individual products…

  • Shipment Report

    View your Shipment Report to learn more about your shipment costs and profit. The cost of each shipment takes 24 hours to calculate, so if the order you are viewing was shipped today, the cost of the shipment will not appear on the report until 24 hours later. Watch this…

  • How do I create a shipping plan?

    Creating a shipping plan is the first step you need to take when you’re ready to send ShipHero Fulfillment your products. Shipping plans include box labels, packing slips to identify what is inside of each box you’re sending, and we provide you with the option to print product barcodes for…

  • Freight Booking with ShipHero

    All freight shipments must be scheduled with the ShipHero warehouse. We cannot accept unscheduled shipments at any of our locations. If you are sending in freight with your own carrier to one of our DC’s please email freight@shiphero.com or call (646) 854-1129 with the following information and we will promptly…

  • How do I change a sku?

    If you need to change a sku on a product that already exists in ShipHero, you can do this via your store platform. Update the sku on your store and it will automatically update the sku in ShipHero. Please write to fulfillment@shiphero.com to let them team know you are changing…