Once you request a Special project is essential to follow the Special project guidelines to avoid delays and additional fees.
A special project that does not follow our guidelines will be subject to longer wait times.
We reserve the right to reject special projects that violate our guidelines.
Any Non-Compliant incoming Inventory units will be barcoded/relabeled by the Special Projects team, including the price of barcoding $0.18 +$45/hs labor in US and $50/hs in Canada. More info HERE.
Non-Compliance Completed Projects sitting in Staging:
Palletized Special Projects confirmed as Ready to Pickup, and it continues to sit within Staging for longer than 3 business days without being picked up, you will be charged for storage at a rate of $15 per pallet/per day.
Pallets sitting in Non-Compliance for longer than 3 business days will also be billed for storage at $15 per pallet/day.
Non-palletized special projects are confirmed as Ready to Pickup and continue to sit within Staging for longer than 3 business days without being picked up; you will be charged $15 per day for small parcel orders.
Non-compliance Canceled Projects:
When a Project/Work Order is canceledafterthe Project has begun or is complete -Labor for deconstructing the project will be charged.
You will need to create a Shipping Plan to receive the inventory again. Find how to create a shipping plan HERE.
A Cancellation Fee of $150 will also be applied to the Account.