If you are new to our ShipHero fulfillment App, we have compiled a list of definitions that you may encounter in the future:
SKU
Meaning Stock Keeping Unit. This is a unique identification code given to each product in your inventory. ShipHero will generate an SKU if none exists based on the product id found in the sales channel it exists within.
Barcode or UPC
A barcode or UPC (Universal Product Code) represents data in a visual machine-readable form. Barcodes contain represented data by varying the width and spacing of parallel lines.
Available: The number of available stock for any given SKU that is pushed to any connected sales channel. This is On Hand plus any additional Sell Ahead minus any allocations to open orders.
Allocated
Count of how many units you have in stock and owe to customers for open orders.
Back Order
Count of how many units are allocated to orders to open orders that do not have On Hand in inventory.
Bin (Location)
Defined location for organizing SKUs in the warehouse. Inventory can be assigned to a primary location, along with additional overstock locations.
Kit
An SKU that can contain a collection of other SKUs, referenced as components.
Name
Typically used as a readable reference for each product.
On Hand
The total count of an SKU physically in the warehouse. (Note, Available is the count indicated in your sales channels)
On Order
The total count of an SKU that has been ordered from a vendor (also referred to as a supplier).
Pending Return
The total count of an SKU currently marked for return has yet to be received.
Reserve
Count of an SKU that is not to be sold in your sales channel.
For example, if you’re running a flash sale and want to hold some stock for returns or exchanges, you would enter your full inventory of, say, 100 units as the On Hand and a Reserve of 5 units. We’ll then tell the platform that you have 95 available for sale (On Hand minus Reserve). The Available count will remain at 100.
Sell Ahead
Count of an SKU that is coming in on a Shipping plan that you want to sell on your platform but have yet to receive it.
For example, if you have 10 On Hand, 0 Allocated, and a Shipping plan is arriving tomorrow with 100 units. You might set a Sell Ahead of 50 of those units, and ShipHero will notify the sales channel that there are 60 for sale (Available plus Sell Ahead).
Load Balance
We balance based on the number of orders, the quantity of inventory, and volume to other warehouses saving shipping costs and deliver times.
Hazmat products
HAZMAT is an abbreviation for “hazardous materials”—substances in quantities or forms that may pose a reasonable risk to health, property, or the environment. We should refer to proper mapping and authorization. We don't ship internationally.
Allow partial
If someone orders two products and there is only 1 in stock at that moment. You can choose if we still ship the one we have or if we should wait until all products are in stock. Customers can ask for this to be applied as an automation rule, or they can modify it on the order. If you select allow partial you will be paying for 2 separate labels.
