What are FBA orders?
Sellers send their products directly to Amazon, which warehouses everything and processes all orders.
ShipHero is a certified fulfillment center that can help you with your FBA order preparation.
Steps to require ShipHero to prepare your FBA order:
If FBA service is needed, our special project team will need the following information:
- Create the order, including SKUS + QTY. Find how to do it HERE
- Place the order on hold on the ShipHero order page. Find how to do it HERE
- Open a ticket HERE to initiate your FBA order preparation request
- Within the ticket, provide us with all Amazon product labels (30 labels per sheet- example attached)
- Please indicate If the shipment needs to be palletized and follow the steps: Amazon pallet restrictions and requirements.
- Please provide all relevant information in your ticket so our Special Project team can provide a quote and timeline for your order.
- Once the warehouse has completed the task, the Special project team will let you know the weight and dimensions of the box(es)/pallet(s), so you may provide corresponding FBA and shipping labels.
- You will get charged separately based on the quote provided.
Standard Pricing Structure
- Order fee: $ 25 (includes up to 3 free pallet labels)
- ASIN Product Barcode Labeling: $0.18/unit
- Box Label Fee: $0.30 per label (applicable to ALL labels - this fee is to print and apply)
- Pallet Label fee (if applicable): $5 per pallet label (if more than 3)
Important Notes:
- Fees may be modified based on each merchant's needs and pricing structure.
- If the order is packed, ready, and in the warehouse for longer than 3 business days, the storage charge is $15 per pallet (or $15/per day if a small parcel).
- During Peak Season, FBA special projects are not a priority.
- ShipHero is not responsible for Amazon FBA rejections or changes to its policy.
