- ShipHero Network will use appropriate packaging material (i.e., bubble wrap, poly mailers, boxes with void fill, etc.) at its discretion.
- Packaging material may vary according to availability.
- We provide standard packaging.
- Additional packaging for delicate items may come with additional fees.
Standard packing sizes: Included in the ShipHero rates.
Non-standard packing sizes and fees:
- If your product has other sizes or needs special branding, you must send the appropriate packaging and discuss the specifics during your sales and onboarding call.
- Find more information HERE.
- Understanding that your oversized items may be subject to DIM weight is essential. If the dimensional weight is greater than the actual weight, dimensional weight is used instead of the package's actual weight. If the package volume is less than 1 cubic foot and the package weight is less than 1lb, then the DIM weight is ignored.
DIM Weight (Lbs) = L” * W” * H” / 166.
- If you have Fragile items, please click HERE for more information.