ShipHero Network will use appropriate packaging material (i.e. bubble wrap, poly mailers, boxes with void fill, etc.) at its discretion. Packaging material may vary according to availability.
Our standard packing sizes:
Note: If your product has other sizes or needs special branding, you must send the appropriate packaging and discuss the specifics during your sales and onboarding call. Find more information HERE.
It is important to understand that your larger items may be subject to DIM weight.
If dimensional weight is greater than the actual weight, dimensional weight is used instead of the package’s actual weight. If the package volume is less than 1 cubic foot and the package weight is less than 1lb, then the DIM weight is ignored.
DIM Weight (Lbs) = L” * W” * H” / 166.