This report calculates the cost to customers and profit metrics for the timeframe indicated. To view this report, use the left navigation bar and go to Reports Order Profitability.
Report Term Definitions:
- Cost to Customer: Cost of shipping that you (the merchant) charged your end-customer for shipping
- SF Shipping Cost: Cost ShipHero charged you (the merchant) to fulfill an order
- SF Shipping Profit: Money gained or lost on shipping
If you charged your customer $6.00 for shipping and ShipHero charged you $5.00 for shipping, you made a profit of $1.00 on the order.