Inventory shrinkage refers to the loss, theft, miscounting, or damage of goods in the warehouse. It can also be the result of incorrect outgoing inventory
Third-party warehouse provider standards for shrinkage range between 2%-10%.
At ShipHero we work to keep any shrinkage under 3%. If greater than 3% of the Merchant's inventory is misplaced/lost ShipHero will credit the Manufacturer's cost of the product.
If a "lost" product is found within 45 days the credit will be withdrawn.
For further explanation visit our TOS HERE