ShipHero Fulfillment can scan product serial numbers during packing to track which serial numbers leave the building with which orders.
This is a special feature that must be requested during onboarding.
Serial order tracking costs $0.25 in the US and $0.34 in Canada per unit per order.
The serial number must be visible on the product packaging, either as an SN barcode (separate from the product SKU barcode) or just a number printed on the visible packaging.
If you have to request this service, please open a ticket HERE