What is Passport?
- Passport is the international shipping carrier of choice for modern DTC brands.
- ShipHero integrates with Passport which is the best-in-class parcel logistics duty and tax calculator for DDP.
- Passport charges you directly for duties and taxes. ShipHero charges standard shipping costs or custom rates if indicated in your billing profile (pick, pack, and ship costs).
How to request the Passport service?
- If you are doing international shipping and you are interested in offering DDP shipping in your store, please let your sales or onboarding agent know so we can connect you to the Passport team.
- ShipHero is an intermediary with the passport support team ( including claims).
- If you need this service, please open a ticket HERE or ask your CSM.