Billing and Reporting
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PostHero: Tracking Packages
PostHero is a post-shipment dashboard and data visualization tool. PostHero allows you to: Track Packages Across Carriers within the United States (international orders are not yet supported) Identify Growth Opportunities in Shipping Recog... read more
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Fuel Surcharge
At ShipHero Fulfillment, we pride ourselves on transparent, consistent and all-inclusive pricing. We have set our all-inclusive prices with a reasonable fuel charge included. Due to the conflict in Russia/Ukraine and other world events, carrier f... read more
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How to Access Invoices
To access your ShipHero Fulfillment invoices: Sign into sfapp.shiphero.com Navigate to the left side panel bar and click "Invoices". Each invoice has a Billing ID (unique identifier) with the option for you to download the invoice to PDF. The dow... read more
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No contracts and no upfront fees? What's the catch?
As a ShipHero Fulfillment customer, you get to take advantage of all this without the hassle of small print and surprise fees! Transparent pricing for growing brands. As a merchant you pay for the following: Account Setup – $0 Onboarding support ... read more
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Pricing & Billing
As a merchant you pay for the following: Account Setup – $0 Onboarding support (up to 3 months) $0 Receiving – $0 (if you follow our receiving guidelines) Monthly Minimums – $0 Storage: $0.65 per cubic foot Pick & Pack + Shipping – One rate based... read more
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How Does Billing Work?
Pricing is based on the end weight of the shipment - our pricing matrix is here. Pricing includes the pick, pack, shipping and a standard box or poly mailer.We offer Standard, Expedited and Overnight shipping options.When the dimensional weight ... read more