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Activity overview

Latest activity by Marina
  • Marina created an article,

    Termination process

    Although we are sorry to see you go, we welcome you back anytime!  Termination steps for customers with the existing inventory at our warehouses:  To cancel your account, your payment status must ...

  • Marina created an article,

    I need to remove inventory from ShipHero

    Inventory Removal If you remove all or partial inventory from our warehouse, we consider this a "removal." The charge is $45/hour for all labor costs, in addition to picking, packing, and shipping ...

  • Marina created an article,

    ShipHero Terms Of Services

    You can always visit our sites to be on top of our policies.    US Terms of services:  Canada Terms of services:

  • Marina created an article,

    How to setup my Hazmat product?

    Summary: This article will help you to set up your hazmat products before shipping with ShipHero.  This is very easy and also crucial when shipping your hazmat products.  To ship your Hazmat produ...

  • Marina created an article,

    Shipping plan statuses

      In order to understand your shipping plan status take a look at below table:

  • Marina created an article,

    Shipping plan notifications

    Based on your your user settings you will be able to enable notifications so that you are on top of your shipping plan updates. Your inventory will be ready to ship once the shipping plan is marke...

  • Marina created an article,

    Can I customize my invoices?

    If you need a customized invoice, please don't hesitate to ask us. We will analyze your request and get a quote for you.  We will print the invoice in a 4x6 size. Please follow these steps:...

  • Marina created an article,

    How Kit Availability is Calculated

    When you want to sell a set of products, such as a box of candy, or a set of socks, you need a method to manage the set. Kits give you the option of creating sets of products that can then be so...

  • Marina created an article,

    Special Projects non compliance fees

    Once you request a Special project is essential to follow the Special project guidelines to avoid delays and additional fees. A special project that does not follow our guidelines will be subject ...

  • Marina created an article,

    Cycle count- Special Projects

    What is cycle count?  Cycle counting is an inventory-control method considered a Special project. Our team will count several items in different areas in a warehouse. The result of the count is con...