ShipHero Fulfillment Content Creator/Trainer

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Activity overview

Latest activity by Marina
  • Marina created an article,

    Shipping to Zone 9

    Shipping zones exist to define shipping costs and delivery times by a shipping carrier to a location.   The destination zone number will depend on how far it is from the point of origin, with Zone ...

  • Marina created an article,

    SandBox account

    ShipHero provides a SandBox account to test your store integration. Our Onboarding team will walk through the steps to create a new ShipHero account using a new email address with the SandBox accou...

  • Marina created an article,

    Shopify Market Pro and ShipHero

    Shopify Market Pro, Global-e manages the complexities of selling to other countries or regions on your behalf. This includes remitting tax to local authorities, accepting local payment methods, and...

  • Marina created an article,

    Rock Returns integration

    What is RockReturns?  RockReturns is a ShipHero partner that specializes in returns. They will process RMAs (in ShipHero) for customers and send back the returned items through a shipping plan for ...

  • Marina created an article,

    Can ShipHero use Geami paper to wrap my products?

    Yes! ShipHero has Geami paper machines across our US and Canada facilities. We know wrapping is essential when packing contents that need protection against scratching, surface abrasion, and minor...

  • Marina created an article,

    Amazon Integration FAQs

    When I run out of products at Amazon, I want ShipHero to fulfill them instead of Amazon. How can I do this?  When you run out of products for FBA, you can switch on FBM for that product. Watch this...

  • Marina created an article,

    What are Unexpected Carrier Surcharges?

    Unexpected carrier surcharges:  Carriers occasionally encounter obstacles when delivering packages to certain areas or under certain conditions. As a result, carriers will pass along unexpected car...

  • Marina created an article,

    ShipHero Fulfillment collection process

    ShipHero has a specialized team to review your account billing and investigate invoice disputes.  This team will contact you in case you fail your payments. You will also see a banner in your acco...

  • Marina created an article,

    ShipHero Payment policy

    ShipHero processes payment services through Stripe and is subject to the Stripe Connected Account Agreement, which includes the Stripe Terms of Service.  By agreeing to our Terms and services or co...

  • Marina created an article,

    What is a master case/carton barcode?

    A master carton or case barcode is placed outside your shipping carton or pallet, allowing our 3PL to identify and scan multiple product units' shipments.  How are individual product barcodes diff...