Tomas Wingord

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Activity overview

Latest activity by Tomas Wingord
  • Tomas Wingord created an article,

    Klavyio Integration

    Klavyio is a CRM that allows you to send emails and SMS to your customers. Leveraging the capabilities of PostHero, we can send events like Order Delivered, Order Delayed, Order Return To Sender, ...

  • Tomas Wingord created an article,

    What are ShipHero integrations?

    We try to integrate with several eCommerce Platforms, Marketplaces and shipping carriers to make your business run smoothly. Find the details on this link If you are having an issue trying to...

  • Tomas Wingord created an article,

    How can I re-ship an order?

    In case you need to re-ship an order for any reason you can access the order tab here and click on the More actions tab and select Re-ship item. Keep in mind we will only be able to re-ship the it...

  • Tomas Wingord created an article,

    Where can I find the order tracking number?

    Tracking numbers are assigned to packages when they are shipped. The tracking link in Shiphero will redirect to the shipping carrier's website so you can check the status. We work with a mix of ca...

  • Tomas Wingord created an article,

    EU & UK eCommerce VAT Package & OSS Requirements

    Effective July 1, 2021, the EU will begin enforcing the VAT eCommerce package, which includes new rules regarding eCommerce and VAT. These rules will have an immediate effect on all businesses in ...

  • Tomas Wingord created an article,

    Do you integrate with Inventory Planner?

    Yes, we do! And it's quite easy to get set up. To connect ShipHero Fulfillment to Inventory Planner select ShipHero from the Connection section in Inventory Planner: You will then be prompted ...

  • Tomas Wingord created an article,

    Will ShipHero ship my hazmat products?

    Yes, we will! But first, what is Hazmat? A hazardous material is a substance that is “capable of posing an unreasonable risk to health, safety, and property when transported in commerce under the ...

  • Tomas Wingord created an article,

    How to map my shipping methods

    Shipping method mapping steps:  Create the shipping rates in your store (ShipHero will not automatically import rates into the app but you can request your rate card to our support team)  Create ...

  • Tomas Wingord created an article,

    Manual Order Shipping Method

    First, you'll need to download our Manual CSV Order template. How to Create a Manual Order Shipping Method Add a new column to the Order Template titled Shipping Name if it is not already ther...

  • Tomas Wingord created an article,

    How to Set Up Product Replenishment Notifications

    ShipHero Fulfillment makes it easy for you to track when you need to reorder specific products based on your current inventory levels at our warehouse locations. Log in to  https://sfapp.shiphero...