Tomas Wingord

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Activity overview

Latest activity by Tomas Wingord
  • Tomas Wingord created an article,

    Klavyio Integration

    Klavyio is a CRM that allows you to send emails and SMS to your customers. Leveraging the capabilities of PostHero, we can send events like Order Delivered, Order Delayed, Order Return To Sender, ...

  • Tomas Wingord created an article,

    What are ShipHero integrations?

    We try to integrate with several eCommerce Platforms, Marketplaces and shipping carriers to make your business run smoothly. Find the details on this link If you are having an issue trying to...

  • Tomas Wingord created an article,

    Can I set up a sell ahead number?

    Yes! ShipHero will allow you to set a sell ahead number while creating your shipping plan. Please reach out to or let your onboarding specialist know if you want to enabl...

  • Tomas Wingord created an article,

    PostHero: Tracking Packages

    PostHero is a post-shipment dashboard and data visualization tool. PostHero allows you to: Track Packages Across Carriers within the United States (international orders are not yet support...

  • Tomas Wingord created an article,

    Can ShipHero import my gift note from Shopify?

    Yes! Offering gift notes to your customers is a great idea. If so, adding a gift message option is a must. It's very easy first you must add the note on the Shopify store and then your message wil...

  • Tomas Wingord created an article,

    How can I re-ship an order?

    In case you need to re-ship an order for any reason you can access the order tab here and click on the More actions tab and select Re-ship item. Keep in mind we will only be able to re-ship the it...

  • Tomas Wingord created an article,

    Where can I find the order tracking number?

    Tracking numbers are assigned to packages when they are shipped. The tracking link in Shiphero will redirect to the shipping carrier's website so you can check the status. We work with a mix of ca...

  • Tomas Wingord created an article,

    Do you integrate with Loop Returns?

    Yes we do have an integration with Loop Returns! This integration leverages Loop’s Webhook feature to create returns in ShipHero as soon as a customer’s return is created. When items return to...

  • Tomas Wingord created an article,

    EU & UK eCommerce VAT Package & OSS Requirements

    Effective July 1, 2021, the EU will begin enforcing the VAT eCommerce package, which includes new rules regarding eCommerce and VAT. These rules will have an immediate effect on all businesses in ...

  • Tomas Wingord created an article,

    Do you integrate with Inventory Planner?

    Yes, we do! And it's quite easy to get set up. To connect ShipHero Fulfillment to Inventory Planner select ShipHero from the Connection section in Inventory Planner: You will then be prompted ...