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Happy Customers

Find ShipHero Fulfillment app functions and features to keep your end-users happy.

  • What if ShipHero makes a mistake while shipping my orders?
  • Can ShipHero import my gift note from Shopify?
  • Where can I find the order tracking number?
  • User Settings
  • Best practices if a carrier loses your customer package?
  • Do you offer shipper insurance?
  • Why is there an address hold on my order?
  • Customer Service TOS
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