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Setting up your account

To access your settings you can go to the bottom left side of the ShipHero Fulfillment app and click on “Settings”.

You will be able to modify and preview your invoice (this invoice will be added to each order that we ship). You can also add your company logo on the upper right side.


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You can also:

  • Map your shipping methods
  • Enable returns once approved by fulfillment@shiphero.com (Find the steps here).
  • Change your SFAPP password.
  • Modify your email settings (turn notification on or off).
  • Add and remove users.
  • Add your credit card (we wont be able to ship your orders without a card on file).
  • Set your Lot and expiration preferences if applicable.
Updated on August 5, 2021

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