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Can I use a custom box / mailer?

You must be pre-approved to use a custom box or mailer.

Please email fulfillment@shiphero.com.

Additional details below:

  • There will be a minimum charge of $0.35/each to build custom boxes (this may be more expensive depending on the complexity.)
  • You need to add your custom box or mailer as a SKU in Shopify
  • You will be charged storage on your custom packaging
  • We do not use branded tape or stickers
  • If you run out of custom packaging we may be unable to continue to ship your product unless you contact us
Updated on June 1, 2020

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