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Peak 2021 Overview & Deadlines

Please note our deadlines and plan accordingly. We look forward to another successful peak season!

The following will apply during Peak: October 4 through Jan 16.

An 8.5% Surcharge will be assessed on all shipments from 10/4/21 – 1/16/22.

There will be no holiday storage surcharges.

While we never like to change our pricing for any reason, we hope you can understand that ShipHero needs to recoup the cost of these surcharges.

Inventory/Receiving Deadlines

  • Friday Nov 5: Inventory must arrive to be shelved in time for BFCM
  • Friday Nov 26: Inventory must arrive to be shelved in time for Christmas
  • Additional 2-3 days of receiving (added to regular 3-5 days) if product arrives without barcodes (barcode guidelines here)
  • Any inbound inventory that does not follow our guidelines will be further delayed.
    • Under 1/2 a container 5-8 business days to receive product
    • Full container 8-12 business days to receive product

Carrier Services & Deadlines:

  • Christmas Day: We cannot guarantee arrivals because carriers are not guaranteeing delivery
    • Standard orders must be received no later than Friday December 10th
    • Expedited orders must be received no later than Friday December 17th
  • New Years Eve – We cannot guarantee arrivals because carriers are not guaranteeing delivery
    • Standard orders must be received no later than December 17th
    • Expedited orders must be received no later than December 24th; Overnight by 12/28

Shipping Times:

Our standard shipping times do not apply during peak; orders that import before 12pm may not ship same day (48-72hour)

Updated on November 24, 2021

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