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When will my orders ship?

  • We ship orders Monday – Friday.
  • During Peak Season (10/4-1/16), we ship Saturday & Sundays depending on order volume in each location.
  • We do not ship on observed national holidays.
  • Orders that are ready to ship by Noon EST will be shipped the same business day. During Peak season (10/4-1/16) same day shipping is not guaranteed.
  • Orders placed after Noon EST will be shipped the following business day.
  • If an order has fraud or address hold it will not ship until you remove the hold on the order detail page. (Learn how to apply and release order holds).
  • If the address cannot be found in the USPS database we will be unable to ship your package.
  • Orders can only ship after your inventory has been received by the warehouse. It takes 3-5 business days to receive inventory. Inventory that does not follow our receiving guidelines will take longer.
  • You will also have a note when the warehouse is working on the order.

  • You can view details of the carriers tracking link using our Post Hero feature. Here
Updated on November 29, 2021

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